How can we help?
- LearningFormats, focus mode, notes and bookmarks.
- ExamsTimers, autosave, results and retakes.
- AccountLogin, password and your data.
- AccessibilityKeyboard use, captions, text size.
Frequently asked questions
Do I need to pay to start?+
No. Every course is free, and you can watch one whole course without even signing up. A free account unlocks all courses, notes, bookmarks and discussions.
What does Plus (₹99) give me?+
A person picks the best videos for your class, subject and goal and puts them in order, so you stop searching YouTube. Plus also plans your study day by day to your exam date, brings back videos a week later so they stay in memory, gives you a printable monthly report card, a timed test after each course with a certificate when you pass, and answers to your questions from the team. It's ₹99 for 30 days.
How do I pay?+
By UPI. Scan the QR code or tap “Pay with UPI app”, then paste the transaction reference from your app. A person checks it and switches Plus on, usually within a few hours. No card, no auto-renewal.
Can I learn on my phone?+
Yes. Lessons, practice, flashcards and exams are designed mobile-first and work on phones, tablets and laptops.
What if I miss a day?+
Nothing bad happens. Streaks are optional and you can hide them. Your progress is always saved so you can pick up where you left off.
How are exams timed?+
The server sets your deadline when you start, so refreshing the page or losing connection doesn't reset or shorten your time. Answers save automatically.
Can I choose video, reading or visuals?+
Yes. Each lesson lets you switch between visual steps, reading mode and video (where available).
Is SkillSpring accessible?+
We aim for WCAG 2.2 AA: keyboard navigation, captions and transcripts, alt text, adjustable text size, reduced motion and dark mode.
What are the keyboard shortcuts?+
In lessons: F toggles focus mode, Esc exits it, arrow keys move through step sliders and carousels. In the video player: Space/K play-pause, J/L skip 10 s, C captions, M mute, F fullscreen.
How do I turn off break reminders?+
Go to Profile → Preferences and slide Break reminders to “off”.
Contact support
We usually reply within one working day.